A selection of comments from our customers:
“The work entailed supervision of all aspects of the overhauls including inspection and calibration of all major engine components, and was carried out quickly and efficiently – entirely to our satisfaction…Simplex-Turbulo were able to, at short notice, supply these [components] at a very reasonable price”
Michael Germain, Louis Dreyfus Armateurs
“We would confidently recommend Simplex for this type of operation [very specialised engineering], requiring both impressive engineering experience and good communication skills.”
George Dimitriou, Lomar Shipping
“After removing both propeller shafts and finding matrial loss in the aft stern tube bush, Simplex-Turbulo Co Ltd sent one of their specialist seals engineers to replace the liners. The engineer was very experienced and he carried out the work well before the undocking…..Simplex-Turbulo supplied all the required spares for both main engines direct from stock. It was important to us that these spares (which included a wide range of different items) arrived quickly, and we were not disappointed…. it was discovered that most of the exhaust valve cages were in a poor serviceable condition requiring extensive repair and this was achieved, at very short notice, within five working days.”
Stan Wheland, Global Marine
“Rarely was there a time when his enthusiasm did not win through and salvage a despondent moment…[he has] vast product knowledge [about Wartsila] and an attitude that is one of solutions provider…he makes the best of any situation and has a remarkable ability to garner the co-operation of the ship’s staff to see a job through to its completion.
Simplex-Turbulo is run as a ‘family business’ and offers that personal touch that is missing when dealing with the conglomerates”
Owen Morgan, Allocean Ltd
“We, at J Marr Seafoods (Ship Services) Ltd, have very high standards. All parts supplied by Simplex-Turbulo Co Ltd have met our expectations of quality and the after sales service has also always been excellent. On occasions we requested help out of office hours and were impressed by the level of service received.”
Denis Aolotarev, J Marr Seafoods (Ship Services) Ltd
“Simplex-Turbulo Co Ltd have for a number of years been supplying Carnival Cruise Lines with spares for the Sulzer ZA40S/Sulzer RLB 66 engines on many of the cruise liners operated by Carnival Cruise Lines.
The spares supplied for these engines have always been of the highest standard. They have also supplied spares for our Boll and Kirch back flushing oil filters and other ancillary equipment. I would personally recommend them to any potential customer”
Mark Trinder, Carnival Global Source
“Our need here, at Thornton Power Station, is for high quality parts for the Mirrlees K Major engines we have here. We need them to arrive quickly and on time, and we also have to be able to rely on helpful and prompt after sales backup. The whole service and the components themselves must be totally reliable.
We have not been disappointed by Simplex, and on occasion they have even surprised us by exceeding our expectations.”
B Ramagge, Thornton Power Station (UK) Ltd
“We were very happy with the Simplex work – a serious problem came to light during overhaul of the auxy engine which was promptly dealt with. Excessive ovality was discovered in the bottom ends of the conrods resulting in an urgent requirement for spares. These spares were sourced by Simplex and delivered to the yard at short notice.
The diesel service expertise was also used to troubleshoot a potentially expensive problem with the emergency generator which was solved at minimum cost in both time and money. The project was run professionally and efficiently, Simplex established a good rapport with the shipyard and ship’s staff resulting in timely completion of the docking programme.”
Eddie Malone, Irish Ferries
“We have exacting standards, both in terms of the quality of the components we require as well as in terms of delivery time and after sales service. Simplex-Turbulo Co Ltd has always met, and often exceeded, these standards. I am delighted to be able to recommend them without reservation.”
Daren Ormrod, Ormrod Diesels