We invest in our stock on an on-going basis as a matter of policy – that way we can offer an immediate response to our customers’ needs. Currently the value of the stock is on average £3.1 m.
In addition to our normal analysis of past demand which projects future requirements, we also work closely with some of our larger customers, planning in services and dry dockings ahead of schedule in order to ensure that the spares are there for them when they are needed.
Our stock is stored by batch in order to ensure that all items are rotated and no parts exceed their shelf life. The warehouses are heated to prevent potential condensation. The stacking methods ensure that no items are deformed. And we are just as careful about our packing –we are happy to organise added-strength packing where a consignment may be subject to poor handling and to ensure that the free space is filled with foam in order to prevent damage in transit especially over rough terrain.
Parts are clearly labelled and can be easily identified from the packing list.
All shipments are automatically insured by us, unless our customer specifies otherwise, at a cost of 0.5% of the value of the goods.
All our components are guaranteed and covered by our product liability insurance.